Monday to Friday
10 a.m. to 6 p.m. Pacific. Only hours while the shop is open count toward the two-hour window.
Burrard Laptops / Estimates
Choose your estimate
Choose the estimate timing before approving a repair. Parts, repair labour and specialist recovery are quoted separately.
What happened?
Business hours
How the two-hour estimate works.
Saturday
11 a.m. to 4 p.m. Pacific. If fewer than two business hours remain, the remaining time continues when the shop next opens.
An estimate, not a repair deadline
The timer begins with receipt of the device or online request and the required information. Public holiday or exceptional closures are confirmed when booking.