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1804 W Broadway, Vancouver, BC
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Frequently asked questions

Burrard Laptops is a computer retailer, laptop repair shop, and refurbished computer specialist at 1804 W Broadway, Vancouver, British Columbia, Canada. These answers come from current store policies for sales, pickup, shipping, warranty, repairs, leasing, and business purchasing.

Frequently asked questions

Where is Burrard Laptops located?

Burrard Laptops is a computer retailer and laptop repair shop at 1804 W Broadway, Vancouver, BC, V6J 1Y9. Call +1 (604) 736-2212. Hours: Monday to Friday 10 AM to 6 PM, Saturday 10 AM to 5 PM, closed Sunday.

Can I pick up a laptop in Vancouver?

Yes. In-store pickup is free at 1804 W Broadway, Vancouver, BC. Choose pickup in the cart instead of $20 shipping.

Is shipping available?

Standard shipping is offered for orders within British Columbia, typically through Canada Post. Orders are usually processed in 1–2 business days, with estimated BC delivery of 3–5 business days. Choose shipping ($20) or free in-store pickup at 1804 W Broadway, Vancouver, in the cart before you pay. We cannot deliver to P.O. boxes.

What is the return policy?

Most purchases can be returned or exchanged within 15 days from an in-store purchase date, or 15 days from the date an online order is delivered, with exceptions based on product type and return condition. See the Returns & Refunds page for details.

How long is the warranty?

Most products include a 90-day warranty unless the product page lists a different term. Optional extended coverage may be offered at checkout.

Can businesses order multiple units?

Yes. Burrard Laptops supplies computers for business use, including multiple units, custom configurations, leasing, and IT support. Contact the Vancouver store or use the For Business page.

Do you repair laptops?

Yes. Burrard Laptops repairs laptops and computers in Vancouver, including screens, keyboards, trackpads, logic boards, and related service. Request a quote or visit the store.

Do you offer laptop leasing?

Yes. Laptop leasing is available for personal or business use, with local warranty support and Vancouver pickup or delivery options listed on the leasing pages.

Do you offer Vancouver cloud hosting or a Linux VPS?

Yes. Burrard Laptops hosts Linux virtual servers on physical infrastructure in Vancouver, BC. Customer virtual machines and hosted storage remain on our Vancouver infrastructure. See the Cloud Solutions page to request a VPS. Self-serve deployment is not available yet.

Still need help?

Call (604) 736-2212 or contact the Vancouver store. You can also review shipping and pickup, returns and warranty, laptop repairs, leasing, and business purchasing.