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1804 W Broadway, Vancouver, BC
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Shipping and Delivery

Shipping Methods

We offer standard shipping methods for all orders within British Columbia such as Canada Post. The available shipping options will be presented during the checkout process.

Processing Time

Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Time

The estimated shipping time for standard delivery within British Columbia is usually 3-5 business days. This timeframe may be affected by factors such as weather conditions or unforeseen circumstances.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order. The exact shipping cost will be displayed during the checkout process before finalizing your purchase.

Delivery Address

Ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for delays or issues resulting from incorrect or incomplete delivery information.

Delivery Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.

Delivery Attempts

Our carriers will make multiple attempts to deliver your package. If you are unavailable to receive the delivery, additional attempts will be made, or you may be provided with instructions on how to collect your package.

Delivery Exceptions

We are unable to deliver to P.O. boxes. Please provide a physical address for delivery. Delivery to remote or difficult-to-access areas may incur additional time.

Damaged or Lost Items

In the rare event that your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will work to resolve the issue and ensure you receive a satisfactory solution.

Returns and Exchanges

For information on returns and exchanges, please refer to our Returns & Refunds.